Should you be unsatisfied in any way, we guarantee a refund upon return of the item within 30 days of delivery (all refund will be minus a shipping, handling and restocking fee of $35 per ring). *This policy does not apply to engraved or handmade items product. Please be advised we cannot exchange or provide refunds for engraved items or handmade product, should they not fit. *
"I called today with an issue of misplaced order, as I received the product, but the design was slightly different. Even though I didn’t care about design much, still I was concern about the product I paid for. I called the company immediately, and my call was answered by Jen who went out of her way to assist me. She arranged the call back promptly and found way to arrange the original product back to me. At first I was doubtful but later I found out about the management and their professional approach for handling misplaced items, I was much relieved and finally got the product I actually order. I would highly recommend Jringstudio for their product quality and management."
"I would like to congratulate Jringstudio for the customized ring. I received it yesterday and it is indeed a beautiful looking ring and fits perfectly to my sister. I could not ask for a better gift for my sister’s birthday. Thank you again Jringstudio”.
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